Hiforge: Put All Employee AI Activities on a Kanban Board
Centralized AI usage management & performance control system for enterprises. Control costs, secure data, and standardize output quality.
AI Account Costs
Save costs compared to buying individual Pro accounts ($20/month) for each employee with a self-provisioned API Key model (BYOK - Pay-as-you-go).
Data Security
Guardrails layer filters sensitive information and strictly controls corporate data from leaking to public AI services.
Output Standardization
Pre-packaged SOPs ensure employee responses are 100% consistent in brand tone of voice and minimize information deviation.
Industry Testimonials
Logistics Industry
Challenge:
Overwhelmed with manual reconciliation of shipping documents and end-of-day data analysis reporting.
Hiforge Solution:
Set up AI Agent to automatically read Excel files and generate operational sales analysis reports.
Key Results:
Eliminated 80% of manual report processing and reconciliation time for staff.
Operational data automatically synced to CRM in real-time with 100% accuracy.
Helped management detect operational bottlenecks early through automated analysis reports.
E-commerce Industry
Challenge:
Employees writing product descriptions and responding to customers inconsistently, lacking a unified brand voice.
Hiforge Solution:
Package 'SEO Product Description' & 'Consultation Script' Kanban cards with built-in AI Agent.
Key Results:
Automated product description writing with centralized approval on Kanban board.
Ensured 100% of published content maintains consistent brand tone of voice.
Reduced editing and script preparation time by 80% for staff.
Hospitality Industry
Challenge:
Slow and impersonal responses to customer reviews on OTA platforms (Booking, Agoda).
Hiforge Solution:
Integrated AI Agent to automatically analyze review sentiment and suggest appropriate response templates.
Key Results:
100% of customer reviews receive personalized responses within 5 minutes.
Increased CSAT scores and improved service ratings across platforms.
Freed up significant staff time previously spent on manual review responses.
Real Cost Optimization (BYOK)
Enterprises provide their own API Key and pay actual token fees directly to the provider (OpenAI/Anthropic), saving up to 70% compared to individual Pro accounts and eliminating intermediary costs.
Centralized Performance Management
Bring all employee AI activities onto a visual Kanban board. Managers easily monitor frequency, history, and effectiveness of AI usage for each position in the company.
Information Security Control
Automatic security layer blocks sensitive business information from leaking out, while integrating a manager approval gate before results are sent or published.
Customizable Workflows (SOPs)
Easily package complex departmental workflows into autonomous AI Agent cards running 24/7 in the background (flexibly connecting Zalo OA, Google Sheets, CRM...).
